Pegasus Treatment Center serves adults who are dealing with substance use disorders, co-occurring mental health conditions, or both. Our admissions process is designed to be straightforward, private, and focused on getting each person connected to the right support as efficiently as possible. To get started, contact the admissions team at Pegasus Treatment Center.
All communications with the admissions team are confidential. Federal law under 42 CFR Part 2 protects the privacy of substance use disorder treatment records, and our admissions team follows those rules from the first contact forward.
What to Expect During the Admissions Process
The first step in rehab admissions is a conversation with the admissions team, which is an opportunity to ask questions and share basic information about the situation. There is no obligation, and no one is expected to make a decision on that first call.
Prospective clients and family members can ask about available programs, scheduling, what treatment looks like day to day, and what to expect during the assessment. Our admissions team can also explain what information will be needed to move forward.
A clinical assessment is a structured conversation between the prospective client and a trained clinician. A thorough assessment typically covers substance use history, mental health concerns, prior treatment, current functioning, and the person’s own goals for recovery.
The assessment is not a test. It is a tool that helps the clinical team understand what kind of support will be most useful. The results guide the recommendation for a level of care and the structure of an individualized treatment plan.
Treatment recommendations at Pegasus are based on each person’s clinical needs, not a one-size-fits-all approach. The American Society of Addiction Medicine (ASAM) criteria provide a widely used framework for matching individuals to the appropriate level of care based on factors such as withdrawal risk, medical needs, and social support.
Pegasus Treatment Center offers Intensive outpatient programming (IOP), medication-assisted treatment (MAT), and dual diagnosis treatment for individuals managing both a substance use disorder and a co-occurring mental health condition. Our full range of treatment services is available to review before or after the initial call.
After the assessment, the admissions team works with the prospective client to verify insurance benefits. This typically involves contacting the insurance carrier directly to confirm what services are covered and what out-of-pocket costs may apply.
Pegasus Treatment Center works with insurance as an out-of-network provider. Prospective clients are encouraged to ask the admissions team directly about coverage and payment during the initial call. Self-pay options may also be available.
Once the level of care is determined and financial details are confirmed, the client is connected with the clinical team and a start date is established. At this point, an individualized treatment plan is developed that reflects the client’s specific needs, goals, and any co-occurring conditions.
Treatment at Pegasus incorporates evidence-based approaches including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), life skills training, and medication-assisted treatment where clinically appropriate. Clients may be treated for alcohol, opioids including fentanyl and heroin, benzodiazepines, cocaine, crack, and other substances.
What Happens During the First Days of Treatment?
Clients can expect to meet with a therapist, a medical provider, and a case manager during the early phase of treatment. Together, our team and the client review the treatment plan, set short-term goals, and establish a schedule that reflects the recommended level of care.
Who Can Contact Admissions?
Federal confidentiality regulations under 42 CFR Part 2 and HIPAA limit what staff can share about an existing client without that client’s written consent, so family members should be aware that staff cannot confirm or discuss a current client’s status without authorization.
What Should Someone Know Before Calling Admissions?
It helps to have some basic information available before calling, but no one needs to have every answer ready. Useful information to have on hand includes:
- The substances being used and how long use has been occurring
- Any current medications or medical conditions
- Prior treatment history, if any
- Insurance information or the name of the insurance carrier
- Questions about scheduling, program structure, or what to expect
Our team can help fill in the gaps. The goal of the first call is to start a conversation, not to complete a formal intake.
Why Choose Pegasus Treatment Center?
For many people, addiction doesn’t show up on its own. Clients may come to Pegasus struggling with addiction while also living with depression, PTSD, bipolar disorder, or the lasting effects of trauma. Because these challenges tend to feed into each other, we address them together through a dual diagnosis approach rather than treating one and leaving the other for later. That includes care for more complex conditions such as borderline personality disorder, schizoaffective disorder, and schizophrenia. For clients who don’t need a higher level of support, or who are stepping down from more intensive treatment, our outpatient program provides structured care.
Recovery also depends on the environment where it happens. Pegasus offers luxury amenities that give clients space to rest and recharge between sessions, so treatment feels less like an interruption to life and more like a chance to rebuild it.
Begin the Admissions Process Today
Pegasus Treatment Center is available to help individuals and families understand their options and take the next step toward treatment. The admissions team can answer questions about programs, insurance, scheduling, and what to expect from the process. Start your healing journey by contacting Pegasus Treatment Center for admissions and insurance verification.
Frequently Asked Questions About Admissions
A member of the admissions team will ask some basic questions about the situation and explain what the next steps look like. The call is confidential and does not commit anyone to starting treatment.
A clinician will ask about substance use history, mental health, prior treatment, current needs, and recovery goals. The information gathered helps determine the most appropriate level of care.
The timeline varies depending on the individual’s situation and insurance verification. The admissions team can give a more specific estimate during the initial call.
Pegasus Treatment Center works with insurance plans to help cover the cost of treatment. Prospective clients should contact admissions directly to confirm current coverage options.
Pegasus offers intensive outpatient programming (IOP), medication-assisted treatment (MAT), and dual diagnosis treatment for co-occurring substance use and mental health conditions.
Yes. Family members can call to ask general questions about programs and the admissions process. Staff cannot share information about an existing client without that client’s written authorization under federal confidentiality law.
The admissions team will provide a specific list based on the program and level of care. Generally, clients are asked to bring identification, insurance cards, any current medications, and comfortable clothing.
In many cases, yes. Once the assessment is complete and insurance or payment is confirmed, a start date can be established. The admissions team will walk through the specific timeline.
Clients are oriented to the program, introduced to their clinical team, and begin working through an individualized treatment plan. Early sessions typically focus on establishing goals and building a foundation for the work ahead.


